Requesting more information

If you have a question about a property — anything from rehab scope to access for a showing — send the listing team a message right from the listing.

How to request info

1. Open the property and click Request More Info. (You can also reach this from the Request Rental Analysis button when rental data isn't yet available.)
2. If you're not signed in, you'll be asked to sign in first.
3. The window shows your contact for this property — the listing's dispositions rep with their name, click-to-call phone number, and email when one is assigned (otherwise the listing organization's name and phone number).
4. Type your question in the text box (up to 50 characters — keep it short and specific; a character counter shows how much room is left).
5. Click Send Request.

You'll see a confirmation: "Request sent! We'll get back to you within 24 hours."

What happens next

Your inquiry is delivered to the listing team and recorded in their CRM, linked to you and the property, so your account manager can respond. The team also receives an email notification with your question and a link back to the property page. Each request is saved as part of your history with that property — you can send more than one.

Prefer to talk? The Listed By card on every property page includes a click-to-call phone number for the organization.