Requesting more information

If you have a question about a property, from rehab scope to a walkthrough, ask the team right from the listing. Your question starts a conversation in your inbox, where the team replies.

How to ask

1. Open the property and click Request more info.
2. If you're not signed in, you'll be asked to sign in first.
3. The window shows your contact for this property: the listing's dispositions rep (name, click-to-call phone number and email) when one is assigned, otherwise the organization.
4. Type your question (up to 5,000 characters; a counter shows how much room is left).
5. Click Send question. You're taken straight to the conversation in your inbox.

Typed something and changed your mind? Cancel closes the window. Clicking outside it or pressing Escape asks Discard changes? first, so a question you were writing is never thrown away by a stray click.

What happens next

The team gets your question right away, by email and in their own inbox, and replies in the conversation. You get an email when they do (you can turn those off).

Every question you ask about the same property goes into the same conversation, so the whole exchange stays in one place. The property page lists your conversations about it under Your conversations about this property.

Prefer to talk? The Listed By card on every property page includes a click-to-call phone number for the organization.